Built for MSSP & Internal SOCs running rotations across multiple client accounts. Automate analyst rotations, visualise coverage gaps, and end the last-minute scramble.
Built in conversation with SOC Managers and Analysts at leading MSSPs across EMEA, APAC and the Americas.
Manual scheduling doesn't fail on day one. It fails the day your operation outgrows it.
Restaurant and retail schedulers have no concept of multi-client delivery, tier-based coverage rules, or what it means when one analyst covers three accounts on a night shift.
Shift grids don't build themselves. And in a SOC, they're not simple - 24/7 coverage, rotating nights and weekends, different rules per client. Managers absorb all of it manually, every month, with nothing carried forward.
Without real-time coverage visibility, a sick day or late leave request silently drops a shift below minimum.
When no off-the-shelf tool fits, MSSPs resort to custom Excel macros, MS Shifts workarounds, or internal builds. Engineering time spent on scheduling tooling is time not spent on client delivery.
A generic scheduler and SOC Rotate start from different assumptions about what a shift is.
Three steps replace the monthly scheduling ritual, and only the last one happens more than once.
Set your shift types and times, the minimum analysts per tier on each one, rest rules and holiday calendars.
One action builds the rotation for every analyst across the months ahead, respecting coverage minimums, rest windows and your working-time policy.
Leave, swaps, sick days. Every change shows what it does to coverage before it's approved, and you choose who covers the shift while you approve it.
Purpose-built for multi-client security delivery: tier-based coverage, fairness your analysts can audit, follow-the-sun hand-offs, and a full audit trail.
Describe the pattern once and the schedule runs forward from it. A nightly job extends the horizon before anyone notices it getting short, so next month is already built.
Ask who’s on call, whether next week has a gap, or how fairness landed this month, and get an answer from your own rota — read-only, always.
Leave arrives with the shifts it empties and the people who could genuinely cover them. Swaps arrive with the rest check already done. Approving becomes a decision, not a calculation.
Nights, weekends and holidays score against weights you set, and every total comes apart into the parts that produced it. The argument about who always gets the weekends ends.
Every client carries its own SLA target and the offices that serve it, with coverage swept across all of them. Chain a client across offices and you see the hand-off gaps in minutes before you save, with a nightly sweep alerting both ends of a hole.
Open incidents, live hunts and escalation context are written down before anyone clocks off. Where a client moves between offices, the note moves with it.
No tiers and no feature locks. Every team gets the whole product, your first office is included, and you pay for the analysts you are actually scheduling.
Have something specific to your MSSP SOC? Speak to sales.
We're in private beta with a small group of SOC and MSSP teams. It's free while it runs, and what they tell us is what gets built next.